Privacy Policy for Krayoco

Last Updated: January 4, 2024

Welcome to Krayoco, your online ecommerce dropshipping website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, including interactions with Facebook Meta Shopping, Instagram Shopping, and TikTok Shop.

1. What information we collect

At Krayoco, we collect various types of information to enhance your shopping experience and improve our services:

a. Information you provide directly to us:

  • Personal Identifiers: This includes your name, email address, shipping address, and payment details. We collect this information when you create an account, place an order, or contact our customer support.

b. Information collected automatically:

  • Device Information: We automatically collect information about your device, such as IP addresses and browser details, to optimize our website’s performance and security.
  • Browsing History: We may track your interactions with our website, including pages visited and products viewed, to understand customer preferences and improve our offerings.

2. How and why we use your information

We use the collected information for specific purposes that benefit you and enhance our services:

  • Order Processing: Your information is used to process orders, manage shipments, and provide you with the products and services you’ve requested.
  • Customer Support: We use your contact details to respond to inquiries, address issues, and provide efficient customer support.
  • Service Improvement: By analyzing your interactions with our website, we strive to enhance your overall experience and tailor our offerings to better suit your preferences.
  • Communication: We may use your email address to send you updates, promotions, and information related to your orders. You can opt-out of promotional emails at any time.

3. How and why we share your information

We respect your privacy and limit the sharing of your information:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to fulfill orders and improve our services. These providers are contractually obligated to handle your data securely and only for the specified purposes.
  • Integration with Facebook Meta Shopping, Instagram Shopping, and TikTok Shop: If you choose to use our services through these platforms, we may share relevant information to facilitate transactions and improve your shopping experience.
  • Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights and interests, or respond to lawful requests from government authorities.

4. Your rights and choices

Your privacy is important, and you have certain rights and choices:

  • Access and Correction: You can access and correct your personal information by logging into your account or contacting us.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by adjusting your communication preferences in your account settings or contacting us at [contact@krayoco.com].

5. Our Global operations and data transfers

By using our services, you acknowledge and consent to the transfer and processing of your information globally. This may involve transferring your data to countries outside your country of residence.

6. EU General Data Protection Regulation and UK Data Protection Laws – Legal Basis

If you are located in the European Union or the United Kingdom, our legal basis for collecting and processing your information is based on the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest, or legitimate interests pursued by Krayoco or a third party.

7. Data Security and Retention

We take security seriously to protect your information:

  • Data Security: We implement measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction.
  • Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you have questions about specific retention periods, please contact us.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices:

  • Notification: Significant changes will be communicated through our website or via email.
  • Review: We encourage you to periodically review this Privacy Policy for any updates.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

Krayoco
Email: krayoco@gmail.com